Terms of Service

1. About Nevora Business OS

Nevora Business OS is an AI-assisted operating workspace for small businesses and teams. The service may include tasks, projects, documents, money records, subscriptions, Action Center, Capture Inbox, AI-assisted workflows, analytics, Developer Access, and related features.

Nevora is designed to help users organize business operations and review suggested actions. Nevora does not replace professional financial, legal, tax, accounting, or business advice.

2. Private Beta

Nevora may be provided as a private beta, early access, preview, or trial product.

During private beta:

• features may change;
• limits may change;
• some workflows may be incomplete;
• some functionality may be disabled or invitation-only;
• service availability is not guaranteed;
• we may collect feedback to improve the product.

We may accept, reject, limit, or remove access to private beta at our discretion.

3. Accounts and Organizations

You must provide accurate account information and keep your login credentials secure.

You are responsible for:

• all activity under your account;
• users invited to your organization or workspace;
• permissions granted to team members;
• the accuracy of data entered into the service;
• ensuring that your use of Nevora complies with applicable laws.

You must notify us promptly if you suspect unauthorized access to your account or workspace.

4. Customer Content

"Customer Content" means data, files, documents, records, text, images, financial entries, tasks, subscriptions, comments, metadata, and other information that you or your users submit to Nevora.

You retain ownership of your Customer Content.

You grant Nevora a limited license to host, process, transmit, display, analyze, and use Customer Content only as necessary to:

• provide the service;
• secure and maintain the service;
• support user workflows;
• generate AI-assisted suggestions where enabled;
• troubleshoot issues;
• comply with applicable law.

You are responsible for having the necessary rights and permissions to upload or process Customer Content in Nevora.

5. AI-Assisted Features

Nevora may include AI-assisted features such as extraction, classification, summaries, recommendations, or suggested actions.

AI-assisted outputs may be inaccurate, incomplete, or unsuitable for your specific situation.

You are responsible for reviewing and confirming AI-assisted outputs before relying on them.

Nevora does not automatically post financial transactions, mark obligations paid, or make business decisions without user confirmation unless a specific workflow is explicitly approved by an authorized user.

6. Financial and Business Records

Nevora may help you track money records, documents, subscriptions, obligations, and related business context.

Nevora is not a bank, accounting firm, tax advisor, law firm, payment institution, or regulated financial advisor.

Financial records in Nevora are operational records created or confirmed by users. You are responsible for validating all financial, accounting, tax, and reporting information before using it for official purposes.

7. Acceptable Use

You must not use Nevora to:

• violate any law or regulation;
• infringe intellectual property or privacy rights;
• upload malware, harmful code, or illegal content;
• attempt unauthorized access to systems or data;
• interfere with service availability or security;
• reverse engineer or abuse APIs except as permitted by documentation;
• process unlawful, fraudulent, or harmful activity;
• upload sensitive data unless you have a lawful basis and appropriate safeguards;
• use AI features to generate harmful, deceptive, or unlawful outputs.

We may suspend or terminate access if we reasonably believe these rules are violated.

8. Plans, Trials, Billing, and Payments

Nevora may offer free trials, private beta access, paid plans, usage limits, storage limits, AI limits, member limits, and other plan-based restrictions.

Trial users are not charged during a free trial or unpaid private beta unless they explicitly choose a paid plan or complete a paid checkout.

Paid plans are subscription-based SaaS access plans.

Plan details may be shown on the pricing page or inside the product.

If paid billing is enabled, payments may be processed through Paddle or another authorized billing provider. Where Paddle processes a transaction, Paddle may act as Merchant of Record or authorised reseller for purchases, taxes, invoices, receipts, cancellation tools, refunds, and payment processing.

Your subscription terms, renewal, cancellation, refund eligibility, and tax handling may be governed by the checkout terms presented by the payment provider at the time of purchase.

Refund, cancellation, payment, chargeback, or subscription-status events affect only SaaS access, billing state, entitlements, limits, support, and account administration. They do not automatically create, update, or delete Money transactions inside your workspace.

Nevora may update plans, pricing, limits, or available features, but changes will not reduce the paid service you already purchased during the current billing period unless required for legal, security, or operational reasons.

9. Taxes

Prices may be exclusive or inclusive of applicable taxes depending on the payment provider, customer location, and checkout configuration.

Where Paddle acts as Merchant of Record, Paddle may calculate, collect, and remit applicable taxes according to its own terms and legal obligations.

10. Third-Party Services

Nevora may integrate with third-party services such as hosting providers, database providers, AI providers, analytics providers, email providers, storage providers, and payment providers.

We are not responsible for third-party services outside our control, but we use reasonable care when selecting providers that are necessary to operate Nevora.

11. Service Changes and Availability

We may modify, improve, suspend, or discontinue parts of the service.

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability, especially during private beta.

12. Suspension and Termination

You may stop using Nevora at any time.

We may suspend or terminate your account or workspace if:

• you violate these Terms;
• payment fails or subscription expires;
• your use creates security, legal, or operational risk;
• required by law;
• the private beta program ends or changes.

After termination, access to the service and Customer Content may be limited or removed according to our retention policies and applicable law.

13. Intellectual Property

Nevora, including its software, design, workflows, branding, documentation, and related materials, is owned by NEVORA SRL or its licensors.

These Terms do not grant you ownership of Nevora intellectual property.

You may not copy, resell, sublicense, or commercially exploit the service except as expressly permitted.

14. Feedback

If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation, provided we do not disclose your confidential Customer Content.

15. Confidentiality

Each party may receive confidential information from the other.

You and Nevora agree to use reasonable care to protect confidential information and to use it only for the purpose of providing or using the service.

Customer Content is treated as confidential unless it is publicly available, independently developed, or required to be disclosed by law.

16. Disclaimers

The service is provided "as is" and "as available" to the maximum extent permitted by law.

We do not warrant that Nevora will be uninterrupted, error-free, secure against all threats, or suitable for every business, legal, financial, tax, or accounting purpose.

You are responsible for independent verification of important business and financial decisions.

17. Limitation of Liability

To the maximum extent permitted by law, NEVORA SRL will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of goodwill, or business interruption.

To the maximum extent permitted by law, our total liability for any claim relating to the service will not exceed the amount paid by you to Nevora for the service during the three months before the event giving rise to the claim, or EUR 100 if you used the service for free.

18. Indemnity

You agree to indemnify and hold harmless NEVORA SRL from claims, damages, liabilities, costs, and expenses arising from:

• your use of the service;
• your Customer Content;
• your violation of these Terms;
• your violation of applicable law;
• your infringement of third-party rights.

19. Governing Law

These Terms are governed by the laws of the Republic of Moldova, unless mandatory consumer protection laws require otherwise.

Any disputes will be handled by competent courts in the Republic of Moldova, unless applicable law provides a different mandatory forum.

20. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we will take reasonable steps to notify users, such as by posting a notice in the service or updating the "Last updated" date.

Continued use of the service after changes become effective means you accept the updated Terms.

21. Contact

If you have questions about these Terms, contact us: